BY ACCESSING AND USING THE WEBSITE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE USER TERMS. IF YOU DO NOT AGREE TO THESE USER TERMS, THEN YOU SHOULD NOT ACCESS OR USE THE WEBSITE.

Welcome to MedAdvisor!

These Terms of Use ("Terms") constitute a legally binding agreement between You ("User" or "You") and MedAdvisor.Pro ("MedAdvisor," "Company," "we," "our," or "us") governing Your use of the MedAdvisor.Pro Website (http://medadvisor.pro) (the “Website”) and services (collectively, the "Platform").

MedAdvisor.Pro is operated by Med Adviser LLC, a limited liability Company duly incorporated under the laws of Georgia.

MedAdvisor.Pro connects Users worldwide with clinics and medical service providers globally. Our services include facilitating clinic selection based on service prices, locations, and customer reviews, enabling direct communication between Users and clinics, and providing support services for communication, understanding medical procedures, and assistance during visits. Additionally, We offer online consultations, expert guidance from healthcare professionals, translation services, and the involvement of an appointed representative to address User queries and uphold patient rights.

Before accessing or using any tools, functions, or services provided by this Website, You must carefully read and agree to all the terms and conditions outlined in this Agreement. By accessing or using any part of the Platform, including but not limited to registering as a User, utilizing any tools or services, or viewing any content, You explicitly acknowledge and agree to be bound by these Terms of Use.

For account registration on the Platform, You will be required to confirm that You have read both these User Terms and the Privacy Policy ("Privacy Policy"), which can be accessed at [Insert Link], and that You agree to be bound by them. If You do not confirm that You have read and understood the Terms and the Privacy Policy, You will not be able to proceed with the registration process.

We reserve the right to amend or modify this Agreement at any time without prior notice. It is Your responsibility to review this Agreement each time You use the Platform. Continued use of any tools, functions, or services, or viewing any content on the Platform after any modifications constitutes Your acceptance of the revised terms and conditions.

During account registration, You will be asked to confirm that You want to receive emails from us. These emails may include promotional content and information related to product development, as described in the Privacy Policy. By ticking the consent box, You agree to receive further communications and allow the use of Your email address or other contact information for marketing purposes. You may request to terminate marketing emails via email or Your personal account on the Platform, and We will discontinue such communications promptly, but no later than seven (7) days after receipt of Your request.

You are granted a non-exclusive, non-transferable, and revocable license to access and use this Platform in accordance with this Agreement. Your use of the Platform is strictly limited to personal, non-commercial purposes.



If You are registering on the Platform as a natural person, You must be over 18. If You are under 18, You must obtain prior consent from Your parent or legal guardian to use the services of the Platform. We do not have an obligation to verify that such consent has been obtained.

Account Registration: To register on the Platform, You are required to provide Your name, last name, gender, email address, telephone number, address, and a password. After providing the requested information, You will need to verify Your email address through a verification link or code. Once You verify Your email account, You will be registered on the Platform and gain access to Your User Account ("User Account").

By creating an account, You agree to:
(i) Provide accurate, current, and complete account information about Yourself ("User Information");
(ii) Maintain and promptly update Your account information as necessary;
(iii) Maintain the security of Your login credentials, wallet, or private keys and accept all risks of unauthorized access to Your Account and the information You provide to us;
and
(iv) Immediately notify Us if You discover or suspect any security breaches related to the Service or Your Account.

You are responsible for safeguarding the password You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a third-party social media service. You are solely responsible for any activity on Your account and for maintaining the confidentiality and security of Your password. We are not liable for any acts or omissions by You in connection with Your account.

We reserve the right to suspend or terminate Your User Account if We have reasonable grounds to suspect that the information You provide is inaccurate, incomplete, or impersonates another person.

You may have more than one account, and the Platform reserves the right to block multiple accounts of the same User at its sole discretion.

We may additionally request that You provide medical information, relevant to Your Rserved Medical Service either via the Website or through the Appointed Assistant. This may include, but is not limited to, Your medical card, information about chronic illnesses, allergies, current medications, radiography, and details of Your emergency contact person. Providing this information is necessary to ensure the best possible care and to facilitate communication with the Medical Provider.

Any personal information provided in the User Account will be stored and processed in accordance with MedAdvisor’s Privacy Policy.



MedAdvisor provides an online booking system that allows You to schedule an Online Consultation ("Online Consultation") with medical service providers ("Medical Provider(s)") through Our Website or via an Appointed Assistant from MedAdvisor ("Appointed Assistant").

On the Platform, You will see available consultation dates and times. You may choose a suitable time for the Online Consultation; however, the appointment will only be officially booked after the Appointed Assistant confirms the consultation time with the Medical Provider’s representative and sends You a formal confirmation via email.

You acknowledge that some Medical Providers might not be available for an Online Consultation even if they are indicated as available on the Platform.

The Online Consultation will be attended by MedAdvisor’s Appointed Assistant, the Medical Specialist ("Medical Specialist") from the Medical Provider, and You.

MedAdvisor will make reasonable efforts to arrange for an interpreter ("Interpreter") when needed. However, there is no guarantee that an Interpreter will be available. In such cases, the Online Consultation may be postponed. Costs associated with the Interpreter may be covered by MedAdvisor in some instances but are not guaranteed. If MedAdvisor does not cover the Interpreter costs, You will be informed in advance of any fees, and the Interpreter will be appointed only after Your official confirmation.

You may book multiple Online Consultations with different Medical Providers to evaluate Your options before making a final decision; however, the maximum number of Online Consultations regarding one specific Medical Service is 3 (three).

If You express interest in a particular Medical Provider, MedAdvisor will organize the Medical Service Reservation ("Medical Service Reservation") for Your physical visit to the Clinic. The date and time will be communicated to You and the Medical Provider by the Appointed Assistant (“Rserved Medical Service”).

The cost of reserving the Medical Service ("Medical Service Reservation Cost") will be displayed at checkout and will be deducted from the total service fee ("Total Medical Service Fee") charged by the Medical Provider.

No Direct Communication with Medical Providers: To protect Your privacy and ensure Your security, You must conduct all communications with Medical Service Providers exclusively through the Platform. We cannot guarantee your protection or assume any liability for communications or interactions that occur outside of the Platform.

Direct Contractual Relationship: By making an Online Consultation or Medical Service Reservation through the Website, You acknowledge and agree that You are entering into a direct contractual relationship with the Medical Provider. MedAdvisor does not provide, and is not responsible or liable for, the Medical Services and/or opinions and/or consultations rendered by the Medical Provider and/or for any actions or inactions of the Medical Provider.

No Endorsement or Warranty: While MedAdvisor strives to connect Users with reputable and qualified Medical Providers, We do not recommend, endorse, or make any representations or warranties regarding the Medical Providers or the Medical Services. MedAdvisor disclaims all responsibility, liability, and obligation concerning the accuracy, completeness, or other aspects of the information provided by Medical Providers, whether on the Site or otherwise.

Limitation of Liability: MedAdvisor is not responsible for the relationship between You and the Medical Provider or for any issues related to the Medical Services provided.

You acknowledge that all payments for Medical Services (excluding the Reservation Fee) are processed directly by the Medical Provider.

The nature of Medical Services required can only be determined by the Medical Provider following an in-person examination. Any list of services, service requests, or fee quotations provided through the Website are estimates and may not reflect the actual services provided or amounts charged.

MedAdvisor cannot be held accountable for any discrepancies between the prices reflected on the Website and the actual Total Medical Service Fees paid by You for Medical Services.

Assistance from the Appointed Assistant will be available at reasonable times and amounts both during and after the service to ensure Your needs are met and any questions or issues are addressed promptly.

In case You arrive to Scheduled Appointment for Rserved Medical Service and the Medical Provider is unable to deliver agreed-upon service, We will make all reasonable efforts to refer You to alternative Medical Service Provider (“Alternative Medical Provider”) offering the same Medical Service. However, We do not guarantee regarding the availability of such Alternative Medical Provider and shall not be liable for any inconvenience and/or delay and/or losses arising from such circumstances.

It is Your responsibility to ascertain whether any medical insurance plan You have applies to the Medical Services and to understand any requirements for utilizing such insurance in connection with the Medical Services. You should obtain an estimate directly from the Medical Provider before any work commences.

Free Cancellation: You may cancel Your reservation without charge by notifying the Appointed Assistant via email at least 10 (ten) business days before the Rserved Medical Service.

No Refund for Late Cancellations: Cancellations made within 10 (ten) business days of the Rserved Medical Service will not be permitted, and any paid amounts will not be refunded.

Rescheduling: You may request to reschedule the Rserved Medical Service up to 5 (five) business days before the scheduled appointment. To reschedule, follow the same procedure as outlined for the initial Medical Service Reservation. This includes notifying the Appointed Assistant via email. The Appointed Assistant will coordinate with the Medical Provider to find an alternative date. If no alternative dates are available, Your request will be considered a Late Cancellation, and the same terms will apply as detailed below.

Review Submission: After receiving the Medical Service, You are encouraged to leave a review of Your experience. Your feedback should reflect the received services in a polite and constructive manner. Reviews should provide specific details about Your experience to help other Users make informed decisions.

Feedback Rights: You assign all rights, title and interest in any Feedback You provide the Platform. If for any reason such assignment is ineffective, You agree to grant the Platform a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Ideas and Suggestions: In case You provide Us with ideas, suggestions, or other feedback in connection with Your use of the Service and Content, such Feedback is not confidential and may be used by Us without restriction and without payment to You.

MedAdvisor is not designed for use in emergency medical situations. If You experience a medical emergency, You should immediately contact Your healthcare provider or call the emergency services number relevant to Your country.

MedAdvisor shall not be liable for any emergencies, complications, or treatment needs that arise as a result of procedures, including but not limited to issues related to current or past health conditions, medication side effects, lack of follow-up care, inadequate medical treatment, or any negligence or incompetence.

MedAdvisor is designed to facilitate connections with medical providers for patients seeking medical treatment. MedAdvisor is not a healthcare provider, medical professional, medical advisor, or medical referral service. The information available on the Site is intended for informational purposes only and should not be interpreted as medical advice or recommendations.

MedAdvisor does not guarantee the quality of, nor recommend, any hospitals, surgery centers, doctors, or surgeons. The decision regarding which hospital, surgery center, treatment, or medical professional is best suited to Your needs rests solely with You. All information provided on the Site is presented in good faith.

The choice to undergo any procedure should be based on Your independent research into the treatment, the facilities, and the medical professionals involved.

Our Service may contain links to third-party properties and applications. When You click on a link to a Third-Party Property or Third-Party Application, You are subject to the terms and conditions (including privacy policies) of another property or application.

The Platform has no control over and assumes no responsibility for, the content, terms and conditions, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Platform shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

You may terminate Your account at any time, for any reason, by simply discontinuing the use of MedAdvisor.Pro.

We reserve the right to terminate or suspend Your account immediately, without prior notice or liability, for any reason, including but not limited to, a breach of these Terms.

Notwithstanding any damages that You might incur, the entire liability of the Platform and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or USD 100, if You haven't purchased anything through the Service.

To the fullest extent permitted by applicable law, in no event shall the Platform or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Platform or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Platform, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Platform provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Platform nor any of the Platform's providers make any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Platform are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

All Content, including Paid Content, on the Platform is drafted, collected, owned by Company and is protected by applicable laws. You understand that when using the Services, You will be exposed to text, images, photos, audio, video, location data, and all other forms of data or communication (“Content”) from a variety of sources, and that Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content.

These Terms and Your use of the Service shall be governed by and construed in accordance with the laws of Georgia, excluding its conflict of law principles.

Any disputes arising out of or in connection with these Terms or Your use of the Service shall be subject to the exclusive jurisdiction of the courts located in Batumi, Georgia. You consent to the jurisdiction of such courts and agree that they shall have exclusive authority over any claims or disputes, including those involving MedAdvisor’s employees or officers.

Before initiating any legal claim against MedAdvisor, You agree to follow the procedures outlined below to attempt to resolve any disputes amicably:

Notice of Dispute: You must send a written Notice of Dispute to MedAdvisor at info@medadvisor.pro. The Notice of Dispute must include Your full name, a detailed description of the dispute, and the specific relief or resolution You are seeking.

Informal Resolution: Upon receipt of Your Notice of Dispute, MedAdvisor will make reasonable efforts to resolve the issue informally. We will acknowledge receipt of Your Notice of Dispute and will contact You via email to discuss potential resolutions and to seek a mutually agreeable solution.

Resolution Timeline: Both parties will engage in good faith efforts to resolve the dispute within 90 days from the date of submission of the Notice of Dispute. If the dispute is not resolved to the satisfaction of either party within this timeframe, You or MedAdvisor may proceed to initiate legal proceedings.

Legal Proceedings: Any disputes that cannot be resolved informally within 90 days of the Notice of Dispute may be brought before the courts as described in the Governing Law and Jurisdiction clause of these Terms.

Consumer Protection: If You are a consumer residing in the European Union, You will benefit from any mandatory provisions of the consumer protection laws in Your country of residence.

GDPR Data Protection Rights for EU Citizens:

We are committed to ensuring that You are fully aware of Your data protection rights under the General Data Protection Regulation (GDPR). As an EU citizen, You are entitled to the following rights:
(i) The Right to Access – You have the right to request copies of Your personal data. We may charge a nominal fee for this service.
(ii) The Right to Rectification – You have the right to request that We correct any information You believe to be inaccurate or to complete any information You believe to be incomplete.
(iii) The Right to Erasure – You have the right to request the deletion of Your personal data under certain conditions.
(iv) The Right to Restrict Processing – You have the right to request that We restrict the processing of Your personal data under certain conditions.
(v) The Right to Object to Processing – You have the right to object to Our processing of Your personal data under certain conditions.
(vi) The Right to Data Portability – You have the right to request that We transfer the data We have collected to another organization or directly to You under certain conditions.

We will respond to any request regarding these rights within one month. To exercise any of these rights, please contact Us at: info@medadvisor.pro

You represent and warrant that: (i) You are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as a "terrorist-supporting" country; and (ii) You are not listed on any United States government list of prohibited or restricted parties.

You agree to defend, indemnify and hold harmless the Platform and its subsidiaries, agents, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) Your use of and access to the Service, including any data or content transmitted or received by You; (ii) Your violation of any term of this Agreement, including without limitation Your breach of any of the representations and warranties above; (iii) Your violation of any third-party right, including without limitation any right of privacy, publicity rights or intellectual property rights; (iv) Your violation of any law, rule or regulation of the United States or any other country; (v) any claim or damages that arise as a result of any of Your User Content or any that are submitted via Your account; or (vi) any other party’s access and use of the Service with Your unique Username, password or other appropriate security code.

If any provision of this Terms and Conditions becomes or is deemed invalid, illegal or unenforceable in any jurisdiction by reason of the scope, extent or duration of its coverage, then such provision shall be deemed amended to the extent necessary to conform to applicable law so as to be valid and enforceable or, if such provision cannot be so amended without materially altering the intention of the parties, then such provision shall be stricken and the remainder of this Terms shall continue in full force and effect.

Except as provided herein, the failure to exercise a right or to requirethe performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

We are always striving to improve the Service and bring You additional functionality that You will find engaging and useful. This means We may add new product features or enhancements from time to time as well as remove some features, and if these actions do not materially affect Your rights or obligations, We may not provide You with notice before taking them. We may even suspend the Service entirely, in which event We will notify You in advance unless extenuating circumstances, such as safety or security concerns, prevent Us from doing so.

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 7 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and the Service.

If there are any further questions, queries, concerns or complaints in relation to these Terms Policy, please contact us at info@medadvisor.pro