Welcome to MedAdvisor!

This Privacy Policy (the “Privacy Policy”) constitutes a legally binding agreement between you ("User" or "you") and MedAdvisor.Pro ("MedAdvisor," "Company," "we," "our," or "us") governing your use of the MedAdvisor.Pro Website (http://medadvisor.pro) (the “Website”) and services (collectively, the "Platform").

MedAdvisor.Pro is operated by Med Adviser LLC, a limited liability company duly incorporated under the laws of Georgia.

MedAdvisor values your privacy and is committed to protecting your personal information. We have diligently endeavored to ensure compliance with all applicable data protection laws, including but not limited to, relevant United States legislation, the European General Data Protection Regulation (GDPR), the EU-US and Swiss-US Privacy Shield Frameworks, and other pertinent data protection regulations.

This Privacy Policy contains how we collect, use, disclose, and safeguard your information when you visit our Website and use our Services.

Please take the time to read this Privacy Policy carefully and ensure that you understand it.

By accessing our Website and Services and submitting your personal information through our Website or to our employees, you expressly consent to the terms of this Privacy Policy. This includes the transfer, processing, and use of your personal information by MedAdvisor and any third-party service providers for marketing purposes or other lawful uses as described in this Privacy Policy. If you do not agree with this Policy, please refrain from using any part of our Website and Services.

By providing your contact details, you agree to receive communications from us directly, through our Website, or via third parties. This includes receiving surveys, research materials, newsletters, offers, and promotional content via email. If you wish to opt out of our commercial emails, you can do so by clicking the "unsubscribe" link in the email or by contacting us through the contact details available below.

We do not intentionally collect or seek personal information from minors under the age of 18 or the applicable Age of Consent, as defined by the laws of their place of residence, whichever is higher. By using or engaging with our Websites or Services, you affirm that you are not a minor.

We encourage parents and guardians to supervise, participate in, and guide their minors' online activities. We do not control or assume responsibility for regulating minors' access to our Website.

If we discover that we have inadvertently collected personal information from a minor without appropriate parental consent, we will promptly delete that information. If you believe we may have information about a minor, please contact us using the details provided below.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, may be made clear to you at the point we ask you to provide your personal information.

We collect various types of information to enhance our services and facilitate your experience:

• • Personal Identifiable Information (PII): Includes but is not limited to your name, email address, telephone number, and other contact information provided during registration, appointment booking, or through direct communication with us.
• • Account Information: Includes your username, password and security questions for accessing our Services.
• • Information You Voluntarily Provide to Us: Health-related information that you voluntarily disclose to enable personalized services and appointment bookings. This may include, but is not limited to, Your medical card, information about chronic illnesses, allergies, current medications, radiography, and details of Your emergency contact person and their contact information.
• • Booking and Payment Information: When you make a booking through our platform, we collect details about the transaction, including the services booked and associated costs. For payment processing, we may collect information such as your payment method, billing address, and partial card details (e.g., the last four digits of your card number). Full payment card information is processed securely by our third-party payment processors and is not stored on our servers. While we take measures to ensure the security of your payment information, we are not liable for any breaches or unauthorized access to your data that occur through the payment processors.
• • Log Files: Just like with most websites and online services, when you visit our Website, we collect certain information and store it in log files. This information may include, but is not limited to, Internet Protocol (IP) addresses, system configuration details, URLs of referring pages, language preferences, and other related data.
• • Cookies and Other Tracking Technologies: We may use cookies and other tracking technologies to gather information about how you interact with our Websites. This helps us understand and improve your experience. You can manage your cookie preferences by adjusting your browser's privacy settings (consult your browser's help function for more details on cookie controls). Please be aware that disabling cookies may affect the functionality of our Website. For more information, scroll down.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the type of information collected and the context in which it is collected.

Generally, we collect personal information from you in the following matters: (a) when we have your consent, (b) when we need your personal information to fulfill a contract with you (e.g., to provide the Services you have requested), (c) when processing is necessary for our legitimate interests in delivering our Services, or (d) when required by applicable laws to collect, retain, or share such information.

In certain cases, we may need to process personal information to protect your vital interests or those of another individual.

If we process your personal data based on your consent, you have the right to withdraw or decline consent at any time. If we process your data based on our legitimate interests, you have the right to object.

For any questions or additional information about the legal basis for collecting and using your personal information, please contact us using the details provided below.

We use the information we collect for various purposes, including:
• To Provide, Operate, and Maintain Our Website: Ensure the proper functioning of our services.
• To Improve and Personalize Our Services: Enhance user experience and expand our offerings.
• To Analyze User Interaction: Understand how users interact with our Website.
• To Develop New Products and Features: Innovate and enhance our services.
• To Communicate with You: Provide updates, customer service, and marketing information.
• To Prevent Fraud: Detect and prevent fraudulent activities.

We may share your information with third parties in the following circumstances:

• With Medical Service Providers: To facilitate your appointment and provide the necessary information to the Medical Providers.
• With Service Providers: To perform functions on our behalf, such as payment processing, data analysis, and marketing assistance.
• For Legal Reasons: To comply with legal obligations, respond to legal requests, and protect our rights and property.
• Social Media Platforms: If you engage with us through social media, be aware that your interactions with these Platforms generally enable the social media companies to collect certain information about you. We encourage you to review the privacy policies of these social media companies to gain a clearer understanding of their data collection practices and the controls they offer.
• Trusted Marketing Partners: We may share your data with our trusted third-party marketing partners. These partners may use your information to market products or services to you through email or other channels that may be of interest to you.

We have established administrative, technical, and organizational measures to help prevent unauthorized access, use, or disclosure of your personal information.

Although we are committed to protecting your information and ensuring its confidentiality, we cannot guarantee complete security. Be aware that transmitting information over the internet always carries some risk, and there is a possibility that others might bypass our security measures. Therefore, while we make every effort to safeguard your personal information, we cannot assure or warrant the security and privacy of any information you transmit through our Services or Websites. You assume this risk, so we encourage you to be cautious about the personal information you choose to share.

We will keep your personal information for as long as needed to operate our Website or deliver our Services. We will also retain and use your information to fulfill our legal obligations, resolve disputes, and enforce our policies. The length of time we retain your information will be based on the type of information collected and its purpose, considering applicable requirements and the need to promptly discard outdated or unused information.

If you are registered at MedAdvisor.pro, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We would like to make sure you are fully aware of all of your data protection rights. Every user has the right to:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal data, subject to certain conditions.
• Restriction of Processing: Request restriction of processing under certain conditions.
• Objection to Processing: Object to our processing of your data under certain conditions.
• Data Portability: Request transfer of your data to another organization or directly to you under certain conditions.

To exercise these rights, please contact us. We have one (1) month to respond to your request.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

In the event of a merger, sale, change in control, or reorganization of all or part of our business, we may assign or transfer this Policy, along with the information covered by it.

If there are any further questions, queries, concerns or complaints in relation to this Privacy Policy, please contact us at info@medadvisor.pro